Generative AI Policy

Canyas Guidelines for AI Generation

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These Canyas Generative AI Terms and Conditions (“Generative AI Terms”) shall govern your use of generative AI features in our Services and Software.

Summary

  • We never send any User-generated content outside our own cloud environment, unless specifically approved by our customers for specific purposes.
  • Modern Generative AI models offer high value in e.g. analysis and content generation. We may use models hosted in our cloud environment, or, to speed up providing that value to you, selected and trusted External services that host such models, to provide Generative AI functionalities. 
  • We aim for full transparency and user control of the use of such features, and as high privacy, confidentiality and security of data as possible, as defined in our Terms of Service as well as in these Generative AI Terms.
  • Specifically, we never use External services that claim ownership of User-generated content or use User-generated content to train their machine learning models.
  • While we aim to provide high-quality Generative AI functionalities, we make no warranty that their outputs will be correct or accurate, and we recommend checking the outputs before using them.

Generative AI functionalities 

Modern generative AI models offer high value in analysis and content generation. To deliver that value to our customers, we aim to use such models to offer such functionalities (“Generative AI functionalities”). 

By approving these Generative AI Terms, you (as the Customer) give the consent to enable Generative AI functionalities for the users of your organization and assure that you are in a position to do so. 

  1. Generating Content. When you use generative AI features, you may be asked to input or upload content,such as an audio file, video file, document, image, or text (collectively,“Input”). The Input will be used by the Services and Software to generate an output, such as an image, text, text effects, audio file, or video file, which will be provided within the Services and Software (“Output”). The Input and Output are your Content and all provisions governing Content in the Terms apply to the Input and Output. The generative AI features, Input, andOutput must be used in accordance with the Terms, which may be modified from time to time. 
  2. Input. You are solely responsible for your Input. You must not submit any Input that: (a) includes trademarks or other materials protected by third-party Intellectual Property Rights, unless you have sufficient rights in such materials; (b) is intended to generate Output that is substantially similar to a third party’s copyrighted work or is otherwise protected by third-party Intellectual Property Rights, unless you have sufficient rights in such work; (c) contains personal information unless you comply with all data protection and privacy laws and regulations applicable to the personal information, including providing privacy notices and obtaining consent,where required; (d) violates applicable law; or (e) violates the Terms. 

Use of External services

Generative AI models are large, and their hosting with meaningful service bandwidth can be expensive. While our long-term aim is to host all models and services within our own cloud environment, we may choose to use model hosting services that operate outside our own cloud environment (“External services”) to offer Generative AI functionalities at reasonable cost and deployment speed. Some functionalities also require sending of specific User-generated content to External services.

We may also host our own Generative AI models or use models hosted within our cloud environment by our cloud service provider. For the sake of clarity, these are not External services. 

Our Terms of Service disallow sending User-generated content to External services without the explicit consent of the Customer. These Generative AI Terms specify:

  • The scope of Generative AI functionalities that may utilize User-generated content
  • User-generated content External services may use
  • External services and terms and liabilities applying thereto  

User-generated content External services may use

Generative AI functionalities work based on input prompts (“Prompts”), part of which may consist of the user’s input forming part of User-generated content. User’s input may be sent to External services as part of Prompts. User’s input may include text input in a specific text field and/or input chosen by the user from predefined input alternatives.

External services and terms and liabilities applying thereto 

Canyas only uses External services that are evaluated to be trusted services, with the following minimum requirements:

  • The providers of External services do not use the input prompts for training their machine learning models using the input prompts, AND
  • They do not claim ownership of the inputs, i.e. you will retain the ownership of all User-generated content in accordance with Canyas’ Terms of Service.

We may use the following trusted services as External services through their Application Programming Interfaces (APIs):

External services may be added to the list of trusted services and used for providing Generative AI functionalities at the sole discretion of Canyas, provided that they satisfy the minimum requirements mentioned above. External services may also be removed from the list of trusted services.

Changes to Generative AI Terms

We may revise and update these Generative AI Terms from time to time in our sole discretion. If you continue to use the Generative AI functionalities after we post the updated Generative AI Terms or otherwise give you notice of such changes, it means that you accept and agree to the updated Generative AI Terms.